Director of Technical Services, graduated Magna cum laude with a Bachelor of Science in Electronic Engineering and a concentration in Digital Systems and Computers from the Autonomous Metropolitan University in Mexico City, Mexico.

Mr. Saucedo started his career in computers in 1989, giving technical support in the computer laboratory at the university. After graduating, Mr. Saucedo continued his career in computers giving technical support, consulting and developing implementations for AS400 and network PC Software for multinational companies. In 1995 he started working for Ofiventas y Servicios as the Manager of the computer division, where he developed the technical sales force nationwide and structured sales operations. In the first six months of operations, the department achieved total sales of 3 million dollars despite Mexico being in a severe economic recession. This made Microsoft-Mexico approach Ofiventas y Servicios to create a partnership program using the technical staff to help in the retail sales arena.

Looking for new horizons and challenges, Mr. Saucedo moved to Chicago and worked as a Senior Technician-Engineer for Logic Plus. Based on his skills and his approach to customer services, Mr. Saucedo was promoted to Service Manager of the repair department during a merger with a consulting firm in downtown Chicago. Some of his achievements include a 75% reduction in turn-around time for repairs and a 100% increase in the numbers of customers due to his approach to customer service and the response time for repairs.